*for federal agencies; usage by health care providers may vary
What is Plain Language?
Plain language (also called Plain English) is communication someone can understand the first time they read or hear it. Language that is plain to some people may not be plain to others. Written material is in plain language if those who read it can:
- Find what they need;
- Understand what they find; and
- Use what they find to meet their needs.
No one technique defines plain language. Rather, plain language is defined by results—it is easy to read, understand, and use.
In the area of health care, providers should encourage patients to ask questions and understand the answers. Questions like:
- What is my main problem?
- What do I need to do?
- Why is it important for me to do this?
The Health Literacy section of plainlanguage.gov has helpful tools to translate doctor-speak into plain language, the Saint Louis Public Library has helpful books and databases to look up information, and your friendly librarians are here to help you find drug and disease information that makes sense to you.
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